For example the term innovation is used in ways that make it
difficult to discern what someone actually means when they are championing it
or abandoning it. Is it creativity, is it implementation, is it market share,
is it....? When innovation is declared dead what actually is being declared
to be no longer among us?
Innovation has been assumed up to the present to be a
positive thing (where alive and well). If we assume the term means (as I do) bringing something into
the world and making it part of people’s lives there follows concerns for why
that would be automatically assumed to be positive. Crack cocaine is one of the
most successful innovations in American history. It is found everywhere at
every level of society. Even though it can be declared a successful innovation
it is not necessarily a 'good' innovation.
Discerning the assumptions behind the term innovation as it
is popularly used is a challenge. Innovation is not the same thing as
creativity. If democracy (a very old idea) becomes a real part of the
governance of a people who have only been under some form of dictatorial rule
(tribal, political, religious etc.) it can be considered an innovation in their
lives but certainly not a novel, new or creative form of governance in human
affairs.
Implementation and innovation are often interchanged as
terms. Implementation is an executive function. It is the activity of making
something happen or putting something into effect. Implementation occurs on
behalf of someone—while innovation is usually treated as a sales function. It
is an activity that attempts to influence people to buy, consume, behave,
adapt, etc.
The distinction between implementation and innovation is not
a judgmental call. Innovation often leads to happy outcomes as in the case of
Apple. Paraphrasing Steve Jobs—consumers don’t know what they want until they
are shown it. Of course changing people’s behavior through innovation (the new
fad among some designers) rather than serving them through implementation
raises a number of concerns.
The reasons for innovation can be very different depending
on the intention and purposes of the innovators (the same is true for implementation and implementers). It can lead to reformation (change of means) or transformation (change of ends) in a social system as pointed out
by Russell Ackoff. Innovation and implementation are subset activities of designing. Designing is also the strategy used in formation—the implementation of a
desired new form of reality.
Innovation is an example of a vital and viable idea that
needs to be more clearly developed and understood through an ongoing dialogue
rather than being cut off in its prime by assassination attempts or
abandonment.
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